River Manager

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CORC is looking for a key team member to join as a leader in our operational department.

Roles and Responsibilities:

  • Pre-season preparation of the business’ operational department
  • Pre-season preparation of contingency and emergency plans
  • Identify and delegate the needs of each rafting trip to river guides and trip leaders
  • Staffing of river trips for both river guides and river drivers
  • Provide risk assessment of technical procedures
  • Organize and assemble equipment required for each trip
  • Provide Trip Leader supervision and management
  • Ensure a high level of service standard is met by all staff both on and off the water
  • Client liaison — to liaise with clients and provide feedback to help marketing efforts
  • Act as a CORC representative by fostering a high standard of professionalism in every functions and tasks
  • Understand and role model company policy and standards in every aspect of functions and tasks
  • Assist the management team in the development of new products and methods
  • Identify inefficiencies and help develop sound alternatives
  • Human resource management on an ongoing basis is a huge aspect of this role
  • Assist in organizing employee excursions

The Right Fit:

We are a leading edge, fast growing company looking for someone who shares our core values and displays passion to accomplish our vision. Our success is derived from a commitment to always be improving both in our professional careers and our personal development. The river manager will report directly to the owner and work with the Operations and Reservations Managers to ensure the best possible client experience.

Requirements:

  • Must hold a BC Trip Leaders rafting license (or equivalent) for a minimum of five active season
  • Must hold current Swift-water Rescue Training level 3 or higher
  • Must hold current 40-hour or higher, Wilderness First Aid or Occupational First Aid certification
  • Must be able to conceptualize planning objectives and communicate needs
  • Strong communication skills are a must
  • Thorough, on the spot decision making in a fast-paced environment is a necessary skill.
  • Thorough understanding of commercial river rafting standards
  • Computer literate

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