Employment Opportunity : River Manager

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Location: 

Canadian Outback first established its rafting operations in the beautiful Squamish
Valley of British Columbia in 1995 on the Elaho, Squamish and Cheakamus Rivers, and
more recently expanded to world-class expeditions in Northern BC, the Yukon, and
Alaska on the Babine, Skeena, Tatshenshini and Alsek Rivers. Our trips vary from
Class 1 and a couple of hours up to Class 4 and up to ten days.

As an active member of the British Columbia River Outfitters Association (BCROA), and
of tourism associations in Vancouver, Squamish, Whistler and the Yukon, Canadian
Outback has established itself as a trusted name in adventure tourism in Western
Canada. Now one of the highest volume rafting companies, CORC strives to be a
leader both as an operator and employer in the rafting industry and tourism community.
With the company’s busy pace and growth, our rafting guides get the opportunity to
work on multiple varied trips and rivers, and receive ongoing training and growth
opportunities, all in a fun and rewarding work environment.

CORC is looking for a key team member to join as a leader in our operational
department. This member would be involved in the co-managemnet of 30+ staff and
ensuring the highest standards on and off the river. We have the majority of our
operational team returning for 2023 and we are looking for a driven leader to help fill out
that team.

Canadian Outback is a fast growing, industry leading rafting company looking for the right person to fill a seasonal (extension available for the right candidate)management position with us.
You should:
• be passionate about the river
• have a desire to help the guides around you grow and develop
• understand the pressures of a busy rafting season and be ready to work through
them
• want to continue to grow yourself
• take risk management seriously

Roles and Responsibilities:
• Pre-season preparation of the business’ operational department
• Pre-season preparation of contingency and emergency plans
• Identify and delegate the needs of each rafting trip to river guides and trip leaders
• Staffing of river trips for both river guides and river drivers
• Provide risk assessment of technical procedures
• Organize and assemble equipment required for each trip
• Provide Trip Leader supervision and management
• Ensure a high level of service standard is met by all staff both on and off the
water
• Client liaison — to liaise with clients and provide feedback to help marketing
efforts
• Act as a CORC representative by fostering a high standard of professionalism in
every functions and tasks
• Understand and role model company policy and standards in every aspect of
functions and tasks
• Assist the management team in the development of new products and methods
• Identify inefficiencies and help develop sound alternatives
• Human resource management on an ongoing basis is a huge aspect of this role
• Assist in organizing employee excursions

The Right Fit:
We are a leader in the rafting industry in BC and a fast-growing company looking for
someone who shares our core values and displays passion to accomplish our vision.
Our success is derived from a commitment to always be improving both in our
professional careers and our personal development. The river manager will report
directly to the owner and work with the Operations and Reservations Managers to
ensure the best possible client experience.
This is a full-time seasonal (April – September) position with compensation based on
experience.

Job Requirements/Qualifications:

• Must hold a BC Trip Leaders rafting license (or equivalent) for a minimum of 3
active seasons
• Must hold current Swift-water Rescue Training level 3 or higher
• Must hold current 40-hour or higher, Wilderness First Aid or Occupational First
Aid certification
• Must be able to conceptualize planning objectives and communicate needs
• Strong communication skills are a must
• Thorough, on the spot decision making in a fast-paced environment is a
necessary skill.
• Thorough understanding of commercial river rafting standards
• Computer literate
• Salary/Wage: $4500-$6500 per month including incentives

Please apply with resume and cover letter to: gyoung@canadianoutbackrafting.com

 

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